Book customer appointments by clicking a free time slot on a booking grid — no typing dates by hand.
Book customer appointments by clicking a free time slot on a booking grid — no typing dates by hand.
The Appointments feature keeps its source record, status, and downstream references inside BusinessIntents. Teams can work from the same operational context and open the detailed guide whenever they need field-level instructions.
Use the documented operating model as a starting point, then adapt fields, approvals, reports, or connected areas when your process differs.
Appointments
Operational recordIn context
01Booking gridThree days of 30-minute slots
02Book a slotClick a free slot; date and time fill in
03Customer and employeeWho the appointment is for and with
04No double-bookingTaken slots are marked as busy
BookCustomerEmployeeBusy slotsCustomers
One connected record
Connect appointments to the work around the record.
The Appointments feature keeps its source record, status, and downstream references inside BusinessIntents. Teams can work from the same operational context and open the detailed guide whenever they need field-level instructions.
01
Appointments
The page is not a plain list — it opens as a slot picker: a three-day grid of 30-minute slots between 09:00 and 18:00, with weekends closed. Book — click a free slot; the create form opens with the chosen date and time already filled in.
A BusinessIntents screen showing the documented appointments workflow.
A starting point, not a fixed package
Adapt appointments to your operating rules.
BusinessIntents can tailor documents, fields, approval paths, reports, and connected business areas when the ready-made workflow is close but not exact.
Book customer appointments by clicking a free time slot on a booking grid — no typing dates by hand.
How does it connect with the rest of the suite?
The Appointments feature keeps its source record, status, and downstream references inside BusinessIntents. Teams can work from the same operational context and open the detailed guide whenever they need field-level instructions.
Where are the exact fields and steps documented?
The detailed module guide documents the exact fields, statuses, actions, and connected records.
Can the feature be adapted?
BusinessIntents can tailor documents, fields, approval paths, reports, and connected business areas when the ready-made workflow is close but not exact.
Review the real workflow
Review appointments in your business context.
Use a real record or transaction to compare the documented flow with the way your team works today.