Take and confirm customer orders
Build a sales order from catalogue defaults, calculate line totals, and send it through the confirmation task before the store fulfils it.
Explore Sales OrdersBack-office retail control
Let documents move the stock number.
Draft orders do not change inventory. Stock moves when receipts, issues, transfers, returns, adjustments, or stocktakes post to the signed movement ledger. On-hand is then calculated from those movements by product and store, leaving a document trail behind every quantity.
Replenish the store with purchasing records
Raise a purchase order for a supplier and receiving store, approve it, then post the goods receipt when the stock arrives.
See the replenishment flowTrace stock across locations
Record receipts, issues, transfers, returns, corrections, and counts in one ledger with signed quantities and links back to their source documents.
Explore InventoryRetail handoffs
Give sales, the store, purchasing, and finance the records they need.
The workflow keeps responsibility visible while customer, supplier, product, store, and document references carry the transaction forward.
- 1Sales
Confirm the demand
Record the customer order, products, quantities, prices, store, and totals.
- 2Store
Post what moved
Issue the goods and post the ledger movements only when the dispatch is final.
- 3Purchasing
Restore availability
Order from the supplier and receive stock into the chosen store when it arrives.
- 4Finance
Invoice and collect
Issue the customer invoice, record payments, and follow balances alongside the journal.
Orders in practice
Keep the customer, store, lines, and totals on the order.
A sales order records the fulfilling store before stock moves. Confirmation hands the order to fulfilment, while the later goods issue and delivery note remain separate, linked documents.
- Sequential sales-order number
- Customer and fulfilment store
- Product, quantity, unit, and tax
- Calculated net, VAT, and total
- Confirm or reject task
- Printable Bulgarian or English document
The operation around the store
Connect merchandise, people, billing, and accounting.
The Retail solution includes the records around the stock workflow, not only the movement ledger.
ProductsMaintain catalogue defaults for prices, units, taxes, and stock tracking.PurchasingApprove supplier orders and identify the receiving store.Delivery notesCreate the customer-facing quantity document from a posted goods issue.BillingIssue invoices and follow paid, partial, and outstanding balances.PeopleKeep employee, leave, and payroll records alongside store operations.AccountingUse the chart of accounts and journal in the same suite.
Current scope
The documented solution covers retail back-office work. Point of sale, barcode scanning, cash-register shift handling, and loyalty programmes are not currently modelled.
A configurable starting point
Fit the back office to the way your stores operate.
Documents, fields, approval paths, reports, and business areas can be adapted on request when the standard Retail solution is close but does not match an operating rule.
Try BusinessIntentsDecision-stage answers
Retail FAQs
Who is the Retail solution designed for?
It is designed for shops and retail chains that need back-office control of customer orders, purchasing, stock across stores, delivery paperwork, invoicing, payments, staff administration, and accounting.
When does a sale reduce stock?
A sales order does not reduce stock. The quantity leaves the selected store when the related goods issue is posted, creating signed OUT movements in the stock ledger.
Can stock be moved between stores?
Yes. One stock-transfer document posts an OUT movement from the source store and an IN movement to the destination when it is posted.
Does it create delivery notes?
Yes. A posted goods issue can create a delivery note with the customer, store, sales order, and quantity lines copied across.
Does it include a point-of-sale register?
No. POS, barcode scanning, cash-register shifts, and loyalty programmes are outside the currently documented Retail solution.
Can the solution be adapted?
Yes. BusinessIntents describes each solution as a starting point; documents, fields, approval paths, reports, and whole areas can be adapted on request.
Follow one store transaction
See how an order becomes a posted movement and delivery record.
Start with a real back-office retail process and identify where the standard workflow fits or needs adjustment.