| Sales & billing | 65%
| Invoices, credit and debit notes, proformas, recurring billing, e-mailed PDFs, payment allocation, reminders, aged receivables, price lists and customer discounts. | Customer statements, online card payment, e-invoicing. |
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| Purchasing | 40%
| Purchase invoices with approval, partial supplier payments, supplier credit and debit notes, recurring bills, requests for quotation and purchase orders. | Payment scheduling and bank batch files, bill capture, aged payables. |
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| Inventory | 30%
| Goods receipts, issues, transfers, customer and supplier returns, stocktakes with adjustments, live stock on hand, moving-average costing. | Reservations, reorder rules, batch and serial numbers, barcodes. |
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| Projects & time | 35%
| Projects, tasks, assignments, pre-generated monthly timesheets, approval with rate confidentiality, budgets and one-click invoicing. | Budget versus actual on the project, planning views, milestones and fixed-price billing. |
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| CRM | 25%
| Leads, qualification, staged pipeline with weighted forecast, quotations that become orders, activities. | Pipeline board, e-mail logging, reminders, web-form lead capture. |
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| Expenses | 30%
| Expense claims with per-line VAT, submit, approve and reimburse, personal view for each employee. | Receipt attachments, mileage and per-diem, billing expenses to a project. |
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| Leave | 55%
| Requests, approval, entitlements with carry-over, leave types, public holidays, half days, leave calendar. | Routing to the employee's own manager, team calendar, balances in the personal view. |
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| Payroll | 20%
| Effective-dated salaries, monthly entries, statutory tables per year, payroll run with payslips and posting. | Statutory declaration exports, payslip PDF, bank payment file, salary components. |
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| Accounting | 20%
| Chart of accounts, balanced journal entries with post lock, automatic posting of sales invoices and payroll, trial balance, counterparty balances. | Bank statements and reconciliation, VAT return, posting of purchases, payments and stock, financial statements. |
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| Service desk | 20%
| Tickets with a conversation thread, internal notes, waiting-for-reply state, SLA breach stamps, solutions list. | E-mail to ticket and reply by e-mail, customer portal, per-priority SLA policies, attachments. |
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| Shared registries | 90%
| Products, customers, suppliers, companies, countries, currencies, units of measure, tax rates and payment methods, in English and Bulgarian. | Customer groups, company logo on printed documents. |
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