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Business management feature

Manage customers with a clear record of every handoff.

Your customer register: who you sell to, with their contact and billing details — the counterparty picked on every sales document and payment.

The Customers feature keeps its source record, status, and downstream references inside BusinessIntents. Teams can work from the same operational context and open the detailed guide whenever they need field-level instructions.

Use the documented operating model as a starting point, then adapt fields, approvals, reports, or connected areas when your process differs.

NameVAT numberManagerPayment terms (due days)Credit limit

One connected record

Connect customers to the work around the record.

The Customers feature keeps its source record, status, and downstream references inside BusinessIntents. Teams can work from the same operational context and open the detailed guide whenever they need field-level instructions.

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Customers

A plain register — no workflow, no line items. For each customer you fill in: Name (required), VAT number and registration number (EIK/bulstat — companies keep both identifiers), e-mail, phone and address. Manager — the customer's authorized person (MOL), printed as the recipient on documents issued to them.

See the fields and steps

In the product

See customers in context.

The detailed guide shows the screens and records behind customers, with the exact fields, statuses, and actions.

  • Name
  • VAT number
  • Manager
  • Payment terms (due days)
  • Credit limit
  • Customers
Open the complete feature guide
Step 1 list
A BusinessIntents screen showing the documented customers workflow.

A starting point, not a fixed package

Adapt customers to your operating rules.

BusinessIntents can tailor documents, fields, approval paths, reports, and connected business areas when the ready-made workflow is close but not exact.

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Decision-stage answers

Customers FAQs

What does Customers do?

Your customer register: who you sell to, with their contact and billing details — the counterparty picked on every sales document and payment.

How does it connect with the rest of the suite?

It connects with Construction, Logistics, Professional Services, Retail, Wholesale, Issue a sales invoice.

Where are the exact fields and steps documented?

The detailed module guide documents the exact fields, statuses, actions, and connected records.

Can the feature be adapted?

BusinessIntents can tailor documents, fields, approval paths, reports, and connected business areas when the ready-made workflow is close but not exact.

Review the real workflow

Review customers in your business context.

Use a real record or transaction to compare the documented flow with the way your team works today.

The BusinessIntents Business Suite - end-user guide.