Manage customer payments with a clear record of every handoff.
Record the money your customers send you, bank-statement style — each payment then settles itself against that customer's open invoices automatically.
The Customer Payments feature keeps its source record, status, and downstream references inside BusinessIntents. Teams can work from the same operational context and open the detailed guide whenever they need field-level instructions.
Use the documented operating model as a starting point, then adapt fields, approvals, reports, or connected areas when your process differs.
Customer Payments
Operational recordIn context
01Bank-statement entryOne payment per line on your statement
02Customer and amountWho paid, how much, and in which currency
03Automatic settlementSettles the customer's open invoices
04Invoice statusInvoices turn PARTIAL or PAID by themselves
NameNumberDateValorAmount
One connected record
Connect customer payments to the work around the record.
The Customer Payments feature keeps its source record, status, and downstream references inside BusinessIntents. Teams can work from the same operational context and open the detailed guide whenever they need field-level instructions.
01
Customer Payments
A payment mirrors a line on your bank statement: Name (required) — a short label, e.g. "Payment for SI-0000001". Number — the bank's transaction reference. Date (required) and Valor — the booking date and the value date, as the statement shows them. Amount (required).
BusinessIntents can tailor documents, fields, approval paths, reports, and connected business areas when the ready-made workflow is close but not exact.
Record the money your customers send you, bank-statement style — each payment then settles itself against that customer's open invoices automatically.
How does it connect with the rest of the suite?
It connects with Construction, Logistics, Professional Services, Retail, Wholesale, Sales Invoices.
Where are the exact fields and steps documented?
The detailed module guide documents the exact fields, statuses, actions, and connected records.
Can the feature be adapted?
BusinessIntents can tailor documents, fields, approval paths, reports, and connected business areas when the ready-made workflow is close but not exact.
Review the real workflow
Review customer payments in your business context.
Use a real record or transaction to compare the documented flow with the way your team works today.