Manage sales orders with a clear record of every handoff.
Take your customers' orders: a numbered document with line items and totals, confirmed (or rejected) through a one-step approval, then handed over to fulfilment and invoicing.
The Sales Orders feature keeps its source record, status, and downstream references inside BusinessIntents. Teams can work from the same operational context and open the detailed guide whenever they need field-level instructions.
Use the documented operating model as a starting point, then adapt fields, approvals, reports, or connected areas when your process differs.
Sales Orders
Operational recordIn context
01Sales orderNumbered lines and totals
02ConfirmA one-step approval before fulfilment
03FulfilA goods issue ships it from the store
04InvoiceBilling follows the confirmed order
HeaderCustomerStoreCompanyPayment method
One connected record
Connect sales orders to the work around the record.
The Sales Orders feature keeps its source record, status, and downstream references inside BusinessIntents. Teams can work from the same operational context and open the detailed guide whenever they need field-level instructions.
01
Sales Orders
An order is a document: a header, a line-items table, and a totals footer. Header — you pick the Customer (required) and the order date, optionally a due date, the fulfilling Store (where the goods will eventually be issued from) and free-text conditions.
Add lines in the items table; each line does most of the arithmetic for you: 1. Pick a Product — the line's price is copied from the product's default, and the unit of measure and tax rate dropdowns narrow to the product's own. All stay editable per line. 2. Enter the quantity (and a discount if any). 3.
Every new order starts a small workflow; the task appears in the assignee's Inbox and inline on the order itself: 1. Confirm — the approver sees number, dates, customer, store and total, and confirms or rejects. Confirm moves the order to CONFIRMED; reject cancels it (CANCELLED).
BusinessIntents can tailor documents, fields, approval paths, reports, and connected business areas when the ready-made workflow is close but not exact.
Take your customers' orders: a numbered document with line items and totals, confirmed (or rejected) through a one-step approval, then handed over to fulfilment and invoicing.
How does it connect with the rest of the suite?
It connects with Logistics, Retail, Wholesale, how printing works, Companies, Sales Invoices.
Where are the exact fields and steps documented?
The detailed module guide documents the exact fields, statuses, actions, and connected records.
Can the feature be adapted?
BusinessIntents can tailor documents, fields, approval paths, reports, and connected business areas when the ready-made workflow is close but not exact.
Review the real workflow
Review sales orders in your business context.
Use a real record or transaction to compare the documented flow with the way your team works today.